Welcome to Kortz Museum

To ensure that every visitor can enjoy our exhibitions in a safe, inspiring, and respectful environment, we kindly ask that you follow the guidelines outlined below. These practices help preserve the integrity of the artwork, create a pleasant experience for all guests, and foster a welcoming atmosphere where art can be appreciated to its fullest.

1. Respect the Art

• Please refrain from touching any artwork, installations, or exhibits. Our pieces are preserved for the enjoyment of all and may be fragile.
• Only get close for viewing, not touching, to help preserve each piece’s beauty and integrity.

2. Photography Etiquette

• Non-flash photography is generally permitted unless otherwise noted. However, certain exhibitions may restrict photography to protect sensitive artwork, so please check signage or ask a gallery attendant.
• No video recording, live-streaming, or commercial photography without prior approval.
• Be mindful of other visitors when taking photos, avoiding blocking exhibits or crowding popular pieces.

3. Device Usage and Social Media

• Silence or turn off mobile phones and other devices to maintain a peaceful ambiance.
• We encourage you to share your experience on social media! However, please respect the privacy of others and avoid taking photos or videos of people without their permission.
• Use #Kortz and tag us to connect with our community and discover more about our exhibitions.

4. Engage Respectfully with Others

• Avoid loud conversations and keep voices low to preserve the gallery’s quiet atmosphere.
• Feel free to discuss art with others but be considerate of those who prefer a solitary experience.
• Refrain from using offensive language, and respect everyone’s opinions and backgrounds.

5. Maintain a Safe and Clean Space

• Keep food, drinks, and large bags outside the museum space to protect the artwork.
• Dispose of any waste properly, and please don’t litter or leave personal items unattended.
• In case of emergencies, follow the museum staff’s instructions calmly and promptly.

6. Be Mindful of Space and Flow

• Avoid blocking pathways or exits and keep traffic flowing smoothly, especially during busy times.
• Be conscious of personal space, allowing others to approach and view each artwork comfortably.

7. Engage with Exhibits Carefully

• If an exhibit is interactive, please engage respectfully and within the guidelines posted.
• For those exhibits that invite personal interaction, take turns and be gentle with any movable or adjustable parts.

8. Respect Museum Staff and Volunteers

• Our team is here to help enhance your visit. Please feel free to approach them with questions or requests, and show respect for their guidance and rules.
• If you have any questions about specific pieces, feel free to inquire—they are happy to share additional insights when available.

Weapons Policy

To ensure the safety and comfort of all visitors, staff, artists, and collections, the KORTZ Museum maintains a strict no-weapons policy on its premises.

Prohibited Items

Weapons of any kind are not permitted inside the KORTZ Museum, regardless of permits or licenses. Prohibited items include, but are not limited to:

• Firearms (loaded or unloaded)

• Ammunition

• Knives, blades, or cutting instruments

• Explosives or explosive devices

• Tasers, stun guns, or pepper spray

• Replica or imitation weapons

• Any object deemed by museum staff or security to pose a safety risk

Carry Permits

Possession of a concealed carry permit, open carry permit, or any other weapons authorization does not exempt visitors from this policy. Museum rules apply to all guests while on Kortz property.

Exceptions

The only exception to this policy applies to:

• On-duty law enforcement officers carrying service weapons in the course of their official duties.

No other exceptions will be granted.

Enforcement

• The KORTZ Museum reserves the right to conduct bag checks or security screenings.

• Visitors found in possession of prohibited items may be denied entry or asked to leave.

• Failure to comply with this policy may result in removal from the premises and, if necessary, involvement of local authorities.

Emergency Response Plan

1. General Principles

• The safety of people always takes priority over the protection of property or artworks.

• All staff members are responsible for remaining calm, following procedures, and assisting visitors as needed.

• Emergency instructions given by museum staff, security, or emergency services must be followed immediately.

2. Medical Emergencies

Examples: injury, fainting, allergic reaction, cardiac event.

Procedure:

• Notify museum staff immediately.

• Call local emergency services if needed.

• Do not move the injured person unless there is immediate danger.

• Trained staff may provide basic first aid until emergency services arrive.

• Clear the area to provide privacy and space.

3. Fire or Smoke

Procedure:

• Activate the fire alarm if not already sounding.

• Call emergency services immediately.

• Staff will guide visitors calmly toward the nearest marked exit.

• Do not use elevators.

• Do not attempt to fight the fire unless trained and it is safe to do so.

• Assemble at the designated outdoor meeting point.

• Do not re-enter the building until authorities declare it safe.

4. Evacuation (Non-Fire)

Examples: gas leak, structural issue, power failure, external threat.

Procedure:

• Staff will announce and guide evacuation.

• Visitors must leave calmly and follow staff directions.

• Assist visitors with disabilities or mobility needs.

• Once evacuated, remain at the designated meeting point.

• Staff will account for personnel when possible.

5. Security Threats or Suspicious Behavior

Examples: aggressive behavior, unattended packages, threats.

Procedure:

• Do not confront the individual or object.

• Notify museum staff or security immediately.

• Follow instructions given by staff or authorities.

• Evacuate if directed to do so.

6. Active Threat or Violent Incident

Procedure:

• Prioritize personal safety.

• Follow instructions from law enforcement immediately.

• Evacuate if safe; otherwise, shelter in place if instructed.

• Staff will assist visitors when possible without placing themselves at risk.

7. Communication

• Emergency announcements may be made verbally or via alarm systems.

• Staff will coordinate with emergency responders.

• Only designated staff may communicate with media or public authorities.